JCPL partners with community organizations to help provide access to government and social services.
In Florida, social services including Medicare, SNAP (food stamps) and TANF (welfare) are administered through the Department of Children and Families. Library staff can provide copies of forms and access to the internet to support your application and recertification for benefits. If you need help applying, or have more complex problems, you can speak with a DCF social worker during weekly office hours.
The social worker currently visits Jefferson County weekly on Wednesdays from 9 a.m.-4 p.m. Services are first come, first served. To get started, come to the front desk to pick up a buzzer. You may want to call ahead to make sure the social worker is available and can assist you.
If the social worker is not available, you can call the customer assistance number at 850-300-4323, Florida Relay 711 or TTY 1-800-955-8771.
Helpline 211 - Dial 211 for access to information, referrals, and confidential telephone counseling services.
Suicide prevention - 800-273-8255
Disaster distress hotline (includes COVID-19 distress) - 800-985-5990
Domestic abuse - national hotline - 800-799-7233
Domestic abuse & sexual assault - local hotline - 850-681-2111
Youth crisis - local hotline - 850-576-6000 ext. 1
Crisis text line (mental health) - Text 741741.
Find help for other needs at: https://www.findhelp.org/search_results/32344.